1. Information We Collect
We collect various types of information to provide

our services, process transactions, and communicate with you. This may include:

Personal Identifiable Information (PII):

Contact Information: Name, address, phone number, email address.

Identification Details: Driver's license number (for certain services like rental car coordination or insurance claims).

Vehicle Information: Make, model, year, Vehicle Identification Number (VIN), license plate number, color, and details about the damage (e.g., photos of hail damage).

Insurance Information: Insurance company name, policy number, claim number, and adjuster contact details.

Payment Information: Billing address and payment details (processed securely through third-party payment processors; we do not store full credit card numbers on our servers).

Communication Data: Records of your correspondence with us, including phone calls, emails, and messages through our website or social media.

Website Usage Data: Information collected automatically when you visit our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and access times. This helps us improve our website and services.

2. How We Collect Your Information

We collect information through various methods, including:

Directly from You: When you fill out forms on our website, call us, email us, interact with our mobile service technicians, or visit our physical location.

From Your Vehicle: When we inspect your vehicle to provide a quote or perform repairs.

From Third Parties: Such as your insurance company or referral partners, with your consent or as necessary for service delivery.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To schedule appointments, provide quotes, perform vehicle inspections and repairs (including Paintless Dent Repair, windshield replacement, and other detailing services).

Communication: To contact you regarding your service, provide updates, respond to your inquiries, and send important service-related notifications.

Insurance Claims Processing: To communicate with your insurance provider, submit necessary documentation, and facilitate the claims process on your behalf.

Billing and Payments: To process payments for services rendered.

Marketing and Promotions: To send you information about our services, special offers, and news that we believe may be of interest to you. You can opt-out of marketing communications at any time.

Improve Our Services: To analyze usage patterns, gather feedback, and enhance the quality and efficiency of our operations and website.

Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

Fraud Prevention: To detect, prevent, and address fraudulent or illegal activities.

4. How We Share Your Information
We may share your information with third parties only in the following circumstances:

With Your Consent: When you provide explicit consent for us to share your information.

Insurance Companies: To facilitate and process your repair claim, including sharing vehicle damage details, repair estimates, and repair completion status.

Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., payment processing, IT support, marketing services). These providers are contractually obligated to protect your information and only use it for the purposes for which it was disclosed.

Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute

security.

6. Your Choices and Rights

You have certain rights regarding your personal information:

Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccuracies.

Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

Deletion: You may request the deletion of your personal information, subject to certain legal obligations or legitimate business purposes.

Do Not Track (DNT): Our website does not currently respond to "Do Not Track" signals.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website with a revised "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Skyfall Hail Dent Repair

Phone: +1 (346) 484-5938

Email: [email protected]

Thank you for trusting Skyfall Hail Dent Repair with your vehicle and your personal information.